s Risk Response, Policy, Product, Engineering, and Operations to ensure timely tracking & implementation of containment measures and prevention strategies.
- Generate clear, actionable insights and reports to inform decision-making at various organisational levels, including leadership.
- Support the development and refinement of risk detection methodologies and best practices for analysis and containment efforts across regions and teams.
- Monitor the effectiveness of implemented solutions, track key risk metrics, and recommend adjustments as necessary
- Stay up-to-date with evolving Trust & Safety risks and industry trends to proactively identify new threats.
- Communicate complex analytical findings effectively to both technical and non-technical stakeholders.
Qualifications
Minimum Qualifications
- 4+ years of experience in Trust & Safety, Risk Analysis, Fraud Prevention, or Investigations within a tech platform, consulting firm, or regulatory environment.
- Strong analytical skills with proficiency in data querying and visualisation tools (e.g. SQL, Excel, Tableau)
- Deep understanding of the Trust & Safety risk lifecycle, including detection, containment and prevention.
- Experience conducting root cause analysis and translating findings into actionable recommendations.
- Proven ability to collaborate cross-functionally with Risk Response, Policy, Product, Engineering and Operations teams.
- Excellent written and verbal communication skills, with the ability to present complex data insights clearly.
- Detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Familiarity with machine learning or automated risk detection systems applied in Trust & Safety.
- Experience working in a global or regional Trust & Safety team.
- Ability to adapt quickly to evolving risks and operational challenges.
- Strong problem-solving skills and resilience in managing the emotional demands of Trust & Safety work.
- Demonstrated expertise or experience working with the Thai market, and professional working proficiency (written and spoken) in Thai to support market specific requests for Thailand amongst others