Client Solution Manager - Content & Services, GBS, TikTok Korea

TikTok

4.5

(6)

South Korea

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7589106119139313973

    Position summary

    client's KPI. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires a great focus on client service, ability to thrive in a dynamic work environment, and provide custom solutions for advertisers leveraging our unique suite of ad products

    This position is responsible for helping our clients leverage TikTok to achieve their business and marketing goals, in the designated industries among non-commerce content and services clients, such as gaming, comics, finance, education, consumer electronics, and K-pop music labels. etc.

    • Manage complex advertising solutions and grow client relationships and revenue for 3 different vertical clients (Gaming, Media & tech, and Emerging)
    • Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
    • Create best practices through campaigns and share the content internally and externally to elevate the bar of success of TT campaigns.
    • Drive product innovation based upon client needs.
    • Build and leverage strong cross-functional collaboration to support clients' needs
    • Spearhead client education on products to advise on the best approach to drive business outcomes for clients and agencies
    • Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results

    Qualifications

    Minimum Qualification(s)

    • Bachelor's degree or above
    • 3+ years of experience of digital marketing in in-house marketing, digital agencies, platforms or media side
    • Ability to analyze data and identify insights
    • Ability to adapt to rapidly changing environments and work with self-motivation
    • Business level English proficiency due to cross functional meetings with other regions and fluency in Korean as clients will be based in local markets

    Preferred Qualification(s)

    • Experience in performance marketing campaigns
    • Experience in branding campaigns
    • Experience in account management
    • Sales oriented mindset to upsell revenue from existing clients
    • Experience in managing self-serve digital advertising media or 3rd-party tracking tools like MMP

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.