Client Solutions Manager - Beauty & Healthcare - Munich

TikTok

4.5

(6)

Munich, Germany

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7351035065394956594

    Position summary

    In this role, you will be working closely with the Brand and Agency Partnerships teams to deliver first-class service to clients in order to build a long-term, strategic partnership. We are looking for self-motivated and humble individuals who thrive in a dynamic, ever-changing environment, while being able to navigate ambiguity with ease. Success in this position requires a focus on client service, strategic & creative thinking, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, with a unique blend of technical expertise and commercial knowledge.

    Responsibilities

    • Analyze campaign performance data to offer clients data-driven business insights and, at the same time, use those insights to improve our advertising offerings, maximise client's revenue and increase ROI and efficiency
    • Serve as a product consultant educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing businesses, helping the team manage relationships with key Beauty & Healthcare clients and agency partners (media, creative, and marketing partners)
    • Conduct regular business reviews and take a consultative, long-term approach to build strategic partnerships with clients, in collaboration with your Brand Partnership Manager
    • Collaborate with diverse cross-functional teams to develop custom solutions or programs that meet clients' needs, and project manage custom campaigns to ensure assets are distributed and delivered on time
    • Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization with data driven analysis
    • Identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
    • Investigate and work directly with international product & engineering teams to help them troubleshoot client issues during a campaign
    • Build scalable processes for our growing Client Solutions Management Team
    • Work with the campaign execution team to ensure ad specifications are accurate as well as being responsible for the reporting of and optimisation of campaigns

    Qualifications

    Minimum Qualifications:
    -5+ years of experience in client solutions, account management or digital advertising.

    • Demonstrated experience and hands-on campaign management, across digital platforms and advertising tech products
      -Experience managing Paid Social or Paid Search on client, agency or platforms.
    • Detail oriented, data-driven, and analytical mindset with exceptional organisational & project management skills
      -Experience using Excel or Google Sheets essential, familiarity with visualisation tools
      -Proven track record of planning, executing & optimizing paid media campaigns and managing a complex book of business with revenue goals
    • Excellent verbal and written English & German communication skills, in order to communicate with clients

    Preferred Qualifications:
    -Experience working with clients in the beauty & healthcare industry, CPG / FMCG
    -Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN etc)

    • Proven success working in a highly dynamic, rapidly changing environment
      -Proficient in campaign management, setting up and optimization
      -Experience diagnosing and solving technical problems with product and engineering teams
    • Self-starter, fast learner with a start-up spirit, able to thrive in ever-changing & dynamic environments
    • Ability to manage multiple priorities, timelines and tasks efficiently and execute at a high level
    • Deep understanding of the digital landscape and a passion for social media

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.