Client Solutions Manager - Beauty & Healthcare - Munich

In this role, you will be working closely with the Brand and Agency Partnerships teams to deliver first-class service to clients in order to build a long-term, strategic partnership. We are looking for self-motivated and humble individuals who thrive in a dynamic, ever-changing environment, while being able to navigate ambiguity with ease. Success in this position requires a focus on client service, strategic & creative thinking, and the ability to provide custom solutions for advertisers leveraging our unique ad product suite, with a unique blend of technical expertise and commercial knowledge.

Responsibilities

• Analyze campaign performance data to offer clients data-driven business insights and, at the same time, use those insights to improve our advertising offerings, maximise client's revenue and increase ROI and efficiency
• Serve as a product consultant educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing businesses, helping the team manage relationships with key Beauty & Healthcare clients and agency partners (media, creative, and marketing partners)
• Conduct regular business reviews and take a consultative, long-term approach to build strategic partnerships with clients, in collaboration with your Brand Partnership Manager
• Collaborate with diverse cross-functional teams to develop custom solutions or programs that meet clients' needs, and project manage custom campaigns to ensure assets are distributed and delivered on time
• Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization with data driven analysis
• Identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
• Investigate and work directly with international product & engineering teams to help them troubleshoot client issues during a campaign
• Build scalable processes for our growing Client Solutions Management Team
• Work with the campaign execution team to ensure ad specifications are accurate as well as being responsible for the reporting of and optimisation of campaigns

Qualifications

Minimum Qualifications:
-5+ years of experience in client solutions, account management or digital advertising.

• Demonstrated experience and hands-on campaign management, across digital platforms and advertising tech products
  -Experience managing Paid Social or Paid Search on client, agency or platforms.
• Detail oriented, data-driven, and analytical mindset with exceptional organisational & project management skills
  -Experience using Excel or Google Sheets essential, familiarity with visualisation tools
  -Proven track record of planning, executing & optimizing paid media campaigns and managing a complex book of business with revenue goals
• Excellent verbal and written English & German communication skills, in order to communicate with clients

Preferred Qualifications:
-Experience working with clients in the beauty & healthcare industry, CPG / FMCG
-Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN etc)

• Proven success working in a highly dynamic, rapidly changing environment
  -Proficient in campaign management, setting up and optimization
  -Experience diagnosing and solving technical problems with product and engineering teams
• Self-starter, fast learner with a start-up spirit, able to thrive in ever-changing & dynamic environments
• Ability to manage multiple priorities, timelines and tasks efficiently and execute at a high level
• Deep understanding of the digital landscape and a passion for social media