Client Solutions Manager - Comprehensive Retailers - Munich

TikTok

4.5

(6)

Munich, Germany

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7465615663559362834

    Position summary

    ct suite, a unique blend of technical and commercial knowledge.

    • Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing businesses, helping the team manage relationships with key Comprehensive Retailer clients and agency partners (media, creative, marketing partners)
    • Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings, maximise client's revenue and increase ROI and efficiency
    • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
    • Manage custom programs or sponsorships with other departments internally and lead the custom content campaigns to ensure assets are distributed and delivered on time
    • Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization
    • Serve as a product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership
    • Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners
    • Investigate and work directly with international product & engineering teams to help them troubleshoot client issues during a campaign
    • Build scalable processes for our growing Client Solutions Management team
    • Work with the campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimisation of campaigns

    Qualifications

    Minimum Qualifications

    • Experience managing campaigns across digital platforms and ad tech product.
    • Deep understanding of digital landscape and a passion for social media.
    • Detail oriented, with exceptional organisational skills.
    • Previous experience working across multi markets preferred but not necessary.
    • Excellent verbal and written English & German communication skills.
    • Self-starter, fast learner with a start-up spirit.

    Preferred Qualifications

    • Experience having worked with clients in the Comprehensive Retailer or eCom industry.
    • Background/experiences in performance campaigns.
    • Proven success in a highly dynamic, rapidly changing environment.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.