Client Solutions Manager, Dining - Global Business Solutions

TikTok

4.5

(6)

Chicago, IL

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7471011546400278802

    Position summary

    en strategies. The role requires a demonstrated ability to identify upsell opportunities and coach clients/agencies to most effectively leverage our unique suite of ad products to drive results. Success in this role requires strong analytical abilities and client service excellence.

    Responsibilities:

    • Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
    • Develop and execute media strategies tailored to client goals.
    • Analyze campaign data to identify strategic optimizations and upsell opportunities.
    • Educate clients on TikTok's products, platform updates, and best practices to drive campaign success.
    • Lead the development and presentation of Quarterly Business Reviews (QBRs) -- sharing performance updates, key insights, and strategic recommendations with clients.
    • Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

    Qualifications

    Minimum Qualifications:

    • 3+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
    • Must be willing to work in Chicago, Illinois

    Preferred Qualifications:

    • Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
    • Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships.
    • Expertise in crafting and delivering compelling QBRs that address client needs through data-driven storytelling.
    • Familiarity with measurement frameworks and attribution models.
    • Experience diagnosing and solving technical problems in collaboration with product and engineering teams.
    • Proficiency in analyzing and utilizing data tools such as Excel (e.g. pivot tables).

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.