Client Solutions Manager, Dining - Global Business Solutions
Chicago, IL
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7471011546400278802
Position summary
en strategies. The role requires a demonstrated ability to identify upsell opportunities and coach clients/agencies to most effectively leverage our unique suite of ad products to drive results. Success in this role requires strong analytical abilities and client service excellence.
Responsibilities:
- Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
- Develop and execute media strategies tailored to client goals.
- Analyze campaign data to identify strategic optimizations and upsell opportunities.
- Educate clients on TikTok's products, platform updates, and best practices to drive campaign success.
- Lead the development and presentation of Quarterly Business Reviews (QBRs) -- sharing performance updates, key insights, and strategic recommendations with clients.
- Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.
Qualifications
Minimum Qualifications:
- 3+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
- Must be willing to work in Chicago, Illinois
Preferred Qualifications:
- Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
- Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships.
- Expertise in crafting and delivering compelling QBRs that address client needs through data-driven storytelling.
- Familiarity with measurement frameworks and attribution models.
- Experience diagnosing and solving technical problems in collaboration with product and engineering teams.
- Proficiency in analyzing and utilizing data tools such as Excel (e.g. pivot tables).
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.