Client Solutions Manager - Fashion & Luxury DACH - Munich

TikTok

4.5

(6)

Munich, Germany

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7371029161094547721

    Position summary

    uct suite, a unique blend of technical and commercial knowledge.

    • Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing businesses, helping the team manage relationships with key Fashion & Luxury clients and agency partners (media, creative, and marketing partners).
    • Analyze campaign performance data to offer clients data-driven business insights and, at the same time, use those insights to improve our advertising offerings, maximise client's revenue and increase ROI and efficiency.
    • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the Partnership Managers team.
    • Manage custom programs or sponsorships with other departments internally and lead custom content campaigns to ensure assets are distributed and delivered on time.
    • Kick-off campaigns with clients and manage all timelines, assets and opportunities for optimization.
    • Serve as a product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnerships.
    • Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
    • Investigate and work directly with international product & engineering teams to help them troubleshoot client issues during a campaign.
    • Build scalable processes for our growing Client Solutions Management Team.
    • Work with the campaign execution team to ensure ad specifications are accurate as well as being responsible for the reporting of and optimisation of campaigns.

    Qualifications

    Minimum Qualifications:

    • 5+ years of experience in client solutions, account management or digital advertising.
    • Experience of hands-on campaign management across digital platforms and advertising tech products.
    • Experience managing Paid Social or Paid Search on client, agency or platforms.
    • Experience in managing performance and branding campaigns
    • Experience using Excel or Google Sheets essential, familiarity with visualisation tools
    • Detail oriented, data driven, and analytical mindset with exceptional organisational skills.
    • Excellent verbal and written English & German communication skills in order to communicate with clients

    Preferred Qualifications:

    • Experience of working with clients in the fashion and luxury industry.
    • Experience diagnosing and solving technical problems with product and engineering teams
    • Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN etc)
    • Deep understanding of the digital landscape and a passion for social media.
    • Proven success in a highly dynamic, rapidly changing environment.
    • Previous experience working across multi markets
    • Self-starter, fast learner with a start-up spirit.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.