Client Solutions Manager - Food & Beverage, GBS Japan

serve.
Join us.

About the team
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
The mission of Client Solutions Manager is to contribute to the success of our clients through proposing effective and wholesome solutions. By collaborating with different stakeholders, the team aims to grow the business revenue and to lead sustainable growth of the business by providing necessary feedback to our product team. Using the knowledge of our own advertising product and the general knowledge of brand/performance ads, the team solves the clients' problems with expertise.

Responsibilities

• Promote sales through solution proposals that lead to the success of clients' marketing challenges and promotions.
• Familiarize clients with the functionality and delivery logic of advertising products, and advocate for their optimal utilization to maximize advertising performance.
• Engage in activities such as regular meetings and workshops for customers to deepen their understanding of the product.
• Accumulate and disseminate best practices for operational methods to improve the adoption rate of important features.
• Collaborate with internal stakeholders to elevate the account management level and increase sales.
• Provide constructive feedback to the product team regarding raw feedback on the functionality and logic of advertising products, to strengthen the product.
• Understand long-term business objectives/KPIs to align TikTok strategy and negotiate complex business opportunities.
• Collaborate with measurement partners to create learning agendas to help clients measure the impact of marketing and adopt measurement solutions.

Qualifications

Minimum Qualifications

• More than 5 years of digital marketing or advertising sales experience.
• Deep understanding of digital marketing and able to strategically approach advertisers and agencies
• Proven experience managing large advertisements and campaign budget
• Able to enjoy the rapidly changing environment
• Team-worker who can collaborate well with other functions and other regions

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.