Client Solutions Manager - TikTok Shop COE, GBS, TikTok Korea
South Korea
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7537253469402401031
Position summary
TS, Douyin and GBS, consolidating insights across different categories and markets
- Act as a key liaison between GBS and cross-functional teams in the development of operational playbooks, best practices, and process alignment initiatives
- Understand business problems via data, and translate problems into structured project scope that directly drive actions that maximize revenue and business value
- Work and collaborate with cross-functional teams that includes Sales, Client Solutions, Operations and deliver educational content in a useful and appealing way to all stakeholders
- Engage in Sales enablement and client support activities to proactively assist in conversations that unlock revenue, and generate inbound insights on product & operational barriers
Qualifications
Minimum Qualifications
- 5 years or above professional working experience (preferably in Advertising or Internet e-commerce industry)
- Excellent Project planning and Management skills: Ability to lead, support and run projects across the region by piloting new ideas, crafting roadmap and collaboratively deliver to achieve short and long term objectives
- Senior stakeholder management: Ability to work, communicate and socialize complex ideas with senior business leaders
- Cross-functional collaborations: Work with both external and internal cross departments like sales, category account managers, campaign teams, and marketing teams
- English and Korean language fluency is required as this role will be dealing with stakeholders and clients in the KR market and across global.
Preferred Qualifications
- Preferred work experience in Project Management, Consulting, Strategy, Advertising solutions, Marketing
- Growth mindset, always day 1 mentality and resilience to collaboratively achieve breakthroughs with team
- Strategic and Analytic mindset: Ability to understand and digest data analysis & output, to interpret and translate into strategic insights and implementable initiatives
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.