Community Operations Specialist - EU-CAI - German/Spanish/Italian/French speaker - (Third-party Associate)

TikTok

4.5

(6)

London, United Kingdom

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction

4.5/5 in supportive management

100% say women are treated fairly and equally to men

100% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

#7620650128263710981

Position summary

d local viral trends; curate and distribute "Creator Kits" (e.g., trend alerts, creation guides, and task reminders) to lower the barriers to creation for users.

Growth & Lifecycle Optimization: Track and analyze community metrics to identify bottlenecks; design incentive programs to facilitate "Level-up" transitions for creators from Entry-level to Top-tier creators.
Cross-functional Collaboration: Act as the "Voice of the Creator" by gathering local feedback; collaborate with cross-functional teams to resolve technical issues and ensure localized platform benefits reach the community effectively.

Qualifications

Minimum Qualifications:

Bachelor's degree or higher.
Fluency in English is required, along with the ability to communicate effectively with local creators across the German, Spanish, Italian, or French markets. Candidates must therefore be fluent in at least one of the following languages: German, Spanish, Italian, or French.
Experience in international community/creator operations.
Strong mindset for tiered user operations; ability to craft engaging copy and perform basic data analysis (Excel/BI tools) for performance reviews.

Preferred Qualifications:

Prior experience with WhatsApp Business or working for global social/entertainment platforms is highly preferred.
Exceptional cross-cultural communication

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-12 month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy