Core transaction flow Product Manager - TikTok Shop - Singapore

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About E-commerce
TikTok Shop is a discovery-based E-Commerce platform dedicated to becoming the first choice for users to discover and get good products at good prices. In multiple scenarios such as livestream E-Commerce and video content E-Commerce fields, the international E-Commerce business hopes to provide a more personalized, proactive and efficient consumption experience for global users, provide good platform services for merchants, and achieve our mission of "to sell good things with a good price easier; to make life better at user's fingertips".

About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. The team is responsible for user journey design and strive to provide the best user experience across the core shopping flow to all SEA buyers.

Responsibilites

1. Responsible for the core transaction flow product work in the Southeast Asia region, accountable for user experience, product efficiency, and transaction volume; need to deeply understand the e-commerce transaction flow and related order, address, and payment capability logic.
2. Deeply engage with and gain insights from consumer feedback, identify optimization actions to improve order decision-making and transaction experience, and enhance transaction efficiency; prioritize consumer experience.
3. Possess a good sense of cooperation and resource coordination ability, able to closely cooperate with internal and external teams, and drive cross-team demand and project management.
4. Find optimization directions through various means such as data analysis, industry research, and user surveys, and design and implement product plans.
5. Continuously monitor industry trends and platform data, and continuously promote optimization iterations based on feedback from all parties.

Qualifications

Minimum Qualifications
Bachelor's degree or above.
Minimum 3 years of e-commerce product experience.
Possess good user empathy and business logic, interested in overseas markets, able to actively research and identify differences in different markets.

Preferred Qualifications
Excellent logical and structured thinking, able to clearly define and decompose core indicators, reasonably evaluate business benefits, and have judgment on priorities; deeply understand the key to product success or failure, can clearly define problems, seek multiple solutions.
Strong collaboration and stress resistance ability, able to clearly define project goals, plan project rhythm, and coordinate cross-team resources to implement projects.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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