Creator Operation Manager Graduate (TikTok Shop - Operations) - 2026 Start (MBA)

nique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities:

• Take charge of key accounts' business performance on TikTok Shop, and enable the seller to sustainably grow their business with a deep understanding of TikTok Shop eco-system.
• Grow a stable supply of live shopping content by elevating the penetration of high potential creator talents.
• Act as the bridge between creators and partners, and the seller to identify potential business opportunities.
• Provide insights, product recommendations, and direction on growth and development strategies to merchants based on data analysis and current eco-system trends.
• Discover innovative business models and solutions for merchants' businesses by leveraging eco-system resources.
• Solve key challenges in business growth by strong collaboration with cross-function teams

Qualifications

Minimum Qualifications

• MBA degree with a graduation date before December of 2026
• Ability to work independently and time manage multiple sensitive and high profile initiatives
• Curious, self-motivated, bias-for-action ("no task is too small" mentality)
• Passionate and dedicated in negotiation and driving collaborations between different partners
• Effective communicator, able to convey complex content concepts in a clear and compelling manner, ultimately driving successful client engagements.

Preferred Qualifications:

• Quick learner, achieving results in a fast-paced environment, and continuously adapting to changing business needs
• Creative mindset and thought process that's focused on educating sellers how to grow and thrive
• Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
• Attention to detail, affinity with numbers, logical and strong in problem solving
• Familiar with TikTok and other content platforms

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $88920 - $144400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.