Creator Product Adoption Program Manager, Content Operations - TikTok

and outlines based on product roadmaps and data driven needs

• Work with local/regional ops teams to rollout scaled product adoption frameworks and programs locally
• Align on standardized, clear measurement plans and set joint OKRs in line with Creator and Product PGC team. Track program progress to program goals, incorporate improvement tweaks in real-time to optimize program success metrics
• Evaluate successful program components and execution as well as areas for improvement to provide feedback back to key cross-functional stakeholders
• Build strong relationships with cross-functional teams to operationalize product programs (e.g. GUO / Product Ops, PMM, Product, Comms, USDS, legal, etc.)

Qualifications

Minimum Qualifications

• BA/BS degree or equivalent practical experience
• Have a strong understanding of creator ecosystem, creator product journey and product tools across different platforms
• Experience working in program management/development, product marketing, and/or product management
• Comfortable working with data to identify actionable insights and make data-driven decisions
• Excellent written, spoken, and professional communication skills in both English & Japanese
• Proven track record of operating independently, demonstrating creativity, strong attention to detail, and managing multiple projects simultaneously
• A team player who is accountable, proactive, and solution-oriented

Preferred Qualifications

• Ability to work in a fast-changing environment
• Plan and manage user-facing online marketing campaigns with a data-driven approach and a proven track record of success.
• Experience working in a global team, across multiple time zones and cultures
• Experience working with creators
• Has experience working in or has a deep understanding of education, automobile, food/drinks, fitness/health, scripted drama, beauty, entertainment, travel and/or technology industry.