CSM - Client Solutions Manager, Mid-Market - Auto e Gaming

TikTok

4.5

(6)

São Paulo, Brazil

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7520448706160675079

    Position summary

    product suite.
    You will:

    • Drive education on product, company updates and share company best practices as relevant to client or agencies' business;
    • Manage and grow post-sale client relationships of auction ads offerings by monitor and analyze ad campaigns, and proactively take initiative to improve results;
    • Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;
    • Share marketplace feedback and guide our advertising strategy;
    • Support and work with the sales team on pre-sale research and pitch;
    • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
    • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign;
    • Establish long-term relationship with key clients and make sure their business needs are taken good care of by cross-functional team. Product and go-to-market strategy
    • Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback;
    • Share marketplace feedback and guide our advertising strategy.

    Qualifications

    Minimum Qualifications

    • At least 5 years of experience in account management/client services roles in digital marketing;
    • Experience in managing key accounts in Performance;
    • Experience managing performance advertisers with a deep understanding of their challenges;
    • Ability to analyze data and identify insights to assess campaign performance;
    • Proficient in English and Portuguese.

    Preferred Qualifications

    • Proactive attitude with excellent data analytical skills in excel.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.