CSM - Client Solutions Manager, Mid-Market - Auto e Gaming

product suite.
You will:

• Drive education on product, company updates and share company best practices as relevant to client or agencies' business;
• Manage and grow post-sale client relationships of auction ads offerings by monitor and analyze ad campaigns, and proactively take initiative to improve results;
• Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;
• Share marketplace feedback and guide our advertising strategy;
• Support and work with the sales team on pre-sale research and pitch;
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
• Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign;
• Establish long-term relationship with key clients and make sure their business needs are taken good care of by cross-functional team. Product and go-to-market strategy
• Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback;
• Share marketplace feedback and guide our advertising strategy.

Qualifications

Minimum Qualifications

• At least 5 years of experience in account management/client services roles in digital marketing;
• Experience in managing key accounts in Performance;
• Experience managing performance advertisers with a deep understanding of their challenges;
• Ability to analyze data and identify insights to assess campaign performance;
• Proficient in English and Portuguese.

Preferred Qualifications

• Proactive attitude with excellent data analytical skills in excel.