Distribution & Product Operation Manager, SoundOn Japan
Japan
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7493872853515979015
Position summary
derate and enforce on and off-platform operational standards to ensure the successful delivery of client releases.
- Troubleshoot and proactively identify any issues involved in the distribution process between clients and distribution partners, ensuring all assets are delivered correctly and deadlines are met for clients and vendors.
- Communicate and respond to inbound requests from clients, digital service platforms and distribution partners.
- Assess and refine internal workflows and best practices to improve the client and distribution experience.
- Distill feedback and insights and form product development ideas. Justify the idea together with Product Managers team.
- Promote the product among its target users, monitor and analyse the usage, so as to improve the adoption rate and keep iterating user experience.
Qualifications
Minimum qualifications:
- 1+ years of experience in an operational or supply chain role at a content or music distribution company
- Business level Japanese and English skills
- Strong proficiency in Microsoft Excel and Google Sheets
- Strong problem-solving ability and technical understanding
- Excellent communication and negotiation skills
- Passionate about music
- Well-organized, dedicated, with the ability to plan and deliver on tight deadlines and pay outstanding attention to detail
Preferred Qualifications:
- Familiarity with DDEX, XML, and other metadata standards preferred
- Familiarity with third-party content management systems and programs including iTunes Connect, Spotify For Artists, and YouTube CMS
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.