Distribution & Product Operations Associate - TikTok SoundOn - London
London, United Kingdom
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7634583847986514229
Position summary
delivery of client releases
- Help troubleshoot and identify any issues involved in the distribution process between clients and distribution partners, ensuring all assets are delivered correctly and deadlines are met for clients and vendors
- Communicate and respond to inbound requests from clients, digital service platforms and distribution partners
- Refine internal workflows and set best practices to improve the client and distribution experience
Qualifications
Minimum Qualifications:
- Familiarity with third-party content management systems and programs including iTunes Connect, Spotify For Music Providers, and YouTube CMS
- Proven experience managing music metadata, DSP deliveries and navigating complex operational setups
- Proficiency in Microsoft Excel and Google Sheets
- Strong problem-solving ability and technical understanding of the music distribution pipeline
Preferred Qualifications:
- 3 years of experience in an operational or supply chain role at a content or music distribution company
- Familiarity with DDEX, XML, and other metadata standards preferred
- Excellent written and verbal communication skills with clients and colleagues
- Customer support experience and familiarity with ticketing systems
- Proficiency in Excel
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.