E-commerce Business Product Manager - Seller & Listing Governance

sers to discover and get good products at good prices. In multiple scenarios such as livestream E-Commerce and video content E-Commerce fields, the international E-Commerce business hopes to provide a more personalized, proactive and efficient consumption experience for global users, provide stable and reliable platform services for merchants, and achieve our mission of "to sell good things with a good price easier; to make life better at user's fingertips".

TikTok Shop's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. Risk detection abilities, fairness and healthiness of the E-Commerce ecosystem, content and commodity quality, post-order experiences are what we thrive to improve. We value user satisfaction and work on policies, rules and systems to ensure quality and govern the marketplace in all aspects.

Responsibilities

• Responsible for the design of e-commerce seller & listing governance strategy framework, balancing business growth and risk to ensure the health of the e-commerce ecosystem and sustainable business development.
• Through the design of platform regulation and incentive mechanisms, stimulate seller activity, and optimize the structure of high-quality sellers on the platform.
• According to the actual situation of international e-commerce in various countries, including local laws and regulations, customs, and culture, design differentiated strategic plans and implementation paces.
• Through the platform's design for sellers, complete feedback and education for sellers' operations.
• Promote internal communication, and coordinate business teams, algorithms, and engineering teams to ensure smooth team cooperation and collaboration between different products.

Qualifications

• Bachelor's degree or above, with more than 3 years of experience in online platform strategy development.
• Deep understanding of e-commerce ecosystem regulation, able to independently complete the design and implementation of strategy products from 0 to 1.
• Possess a certain global view and strategic architecture design ability, strong data analysis ability, and cross-team collaboration ability.
• Familiarity with e-commerce business is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.