E-commerce Senior Product Operations - Merchant/Creator

ed space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and exciting e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:

• Dive deeper into business scenarios of e-commerce, communicate clearly with merchants, influencers, institutions, etc., and independently identify problems in operational processes and drive solutions.
• Deep understanding of the functions and usage scenarios of the merchant-side product system, helping merchants and operators to use it more smoothly through training and strategy development, and being responsible for the usage rate and experience.
• Explore product opportunities through research, feedback, competitive experience and other means, and integrate cross-team resources to conduct the implementation of solutions.
• Collect competitive products and industry information through accumulated resources to support product and operation strategy development.
• Opportunity to grow into the head of PSO for a country in Southeast Asia.

Qualifications

• 5+ years of relevant experience as a product/operation manager. Preferred experiences within an E-commerce business company.
• Clear logic, with good business sense and big picture view.
• Curiosity, in-depth thinking, and discovering the nature of the problem.
• Excellent communication and presentation skills, good at cross-team communication and collaboration.
• Data-driven and with good data analysis skills.
• English can be used as a working language.
• Base in Southeast Asia or feel comfortable for long-term dispatch/travel to Southeast Asia.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.