Enablement Operation Project Intern (TikTok LIVE-Platform Trust and Experience) - 2026 Start (BS/MS)

be able to commit to at least 3 months long internship period.

• Provide business insights through a combination of analytics and assessments, issue research, relevant experience, and other innovative methods, to make clear and actionable recommendations for business decisions.
• Conduct issue and creator behavior research to understand policy's impacts on TikTok users and LIVE ecosystem.
• Identify optimization areas in existing policies, products, or processes with a deep understanding of TikTok LIVE content and monetization business.
• Collaborate with cross-functional stakeholders at a global level (Product, Engineers, Ops, DS, Legal, GR/PR etc.) to develop scalable solutions and long-term strategies, as well as work towards consensus across the organization.
• Monitor and identify risks by continuously monitoring the platform for potential risks and harmful content by issue and market.
• Perform in-depth investigations into controversial content and creator behaviors to assess risk levels.
• Apply both quantitative tools and qualitative methods to detect patterns and predict potential risks.
• Analyze identified risks and develop effective solutions to mitigate them.
• Work closely with content moderation, policy development, and product teams to implement risk mitigation strategies.
• Continuously evaluate the effectiveness of implemented solutions and make necessary adjustments.
• Assist in the development and refinement of content governance policies.
• Ensure all policies meet regulatory requirements and industry standards.
• Collect and integrate feedback from users and stakeholders to improve policies.

Qualifications

Minimum Qualification(s)

• Currently pursuing an Undergraduate/Master in Business, Data Science, Computer Science, or related fields.
• Strong analytical thinking and problem-solving skills; ability to interpret data and drive actionable insights.
• Excellent communication and teamwork skills; ability to collaborate across teams and manage diverse stakeholder needs.
• Passion for live-streaming, content/community governance, and trust & safety in digital platforms.
• A self-motivated and detail-oriented approach, with a strong sense of ownership in driving projects forward.

Preferred Qualification(s)

• Internship or project experience in product management, content governance, or trust & safety field.
• Familiarity with live-streaming platforms (or content platform) and TikTok LIVE's creator community.
• Basic data analysis skills (SQL) to support decision-making.
• Ability to adapt quickly in a fast-paced, dynamic environment and tackle real-time governance challenges.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

If you have any questions, please reach out to us at [email protected]