Global E-Commerce Senior Product Operations - Seller Engagement
London, United Kingdom
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#L4584
Position summary
ket needs of customers, sellers and creators. We work on user research, product solutions and operation strategy, to improve user experience and to support the operation team to achieve business goals.
Responsibilities
- Deeply understand seller business. Break down business goals, locate business problems, find product solutions and integrate cross-team resources for solution implementation.
- Deeply understand all kinds of seller cohorts. Mine user requirement through user research, competitor research and data analysis. Promote the requirement to product project.
- Deeply understand seller products and scenarios such as seller-center and seller growth. Responsible for seller activity and experience. Help sellers and operators to use products smoothly through training and workflow.
Qualifications
- 5+ years of e-commerce experience as a product/strategy operator. Perferred 2+ years of relevant experience in seller operations.
- Excellent data analysis ability, be able to find business problems from data, and be able to convert business problems into data indicators.
- Excellent logical thinking, user insight and business sensitivity.
- Excellent communication skills, strong cross-team collaboration skills and team management experience.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.