Global Emergency Response Team Specialist (Spanish speaking), Trust & Safety

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7482727144511867154

    Position summary

    nquiries from law enforcement, government agencies, and internal teams regarding emergency response policy and processes.

    • Master various back-end data systems to ensure effective handling of safety issues and continuously improve the quality of response mechanisms.
    • Summarize and compile analytical, retrospective, or data-driven investigation reports.
    • Lead projects aimed at enhancing back-end systems, processes, and response quality.
    • Collaborate with cross-functional global teams to address emerging risks and align on response strategies.
    • This role will require you to work a permanent full weekend shift.

    Qualifications

    Minimum Qualifications:

    • Bachelor's degree and a minimum of 2 years of relevant experience in investigative or analytical roles, preferably in internet content safety, risk management, trust & safety, or emergency response operations.
    • Experience working with social media, analytical tools, and online research to assess risk and threats effectively.
    • Proven ability to assess threats, make high-stakes decisions independently, and operate under pressure in complex and dynamic environments.
    • Strong verbal and written communication skills, with the ability to tailor communication to different stakeholders, including law enforcement and cross-functional teams.
    • Aptitude for quantitative analysis, with a detail-oriented and self-starting approach.
    • Ability to work with graphic content, including but not limited to images, videos, audio, and text related to CSAM, graphic violence, self-injury, and suicide, which may be considered offensive or disturbing.
    • Professional working knowledge in Spanish as you will be covering the Spanish speaking markets amongst others

    Preferred Qualifications:

    • Experience in crisis management, government agencies, or law enforcement.
    • SQL and data analytics skills to enhance investigative and reporting capabilities.
    • Experience leading projects aimed at improving operational processes and emergency response mechanisms.

    #LI-Hybrid

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.