Global Operations Data Team Lead

rity Operations team plays a critical role in driving initiatives to mitigate risks in Ads and ensuring advertiser quality on our platform. The team also provides efficient and high quality reviews to unlock good revenue and focus on brand safety and user/advertister experience.

Position Overview:
As the Operations Data Team Lead, you will lead a team of CoreOps Data Specialists to support our Core Ops and Vendor Ops teams. Your role is pivotal in providing strategic direction, overseeing data analysis initiatives, and ensuring the delivery of accurate and actionable insights to support operational decision-making. You will collaborate closely with leadership, stakeholders, and the data team to drive efficiencies, develop robust reporting mechanisms, and continuously improve operational processes through data-driven insights.

Responsibilities:

• Lead and mentor a team of CoreOps Data Specialists, providing guidance, coaching, and professional development opportunities.
• Develop and implement data analysis strategies to measure, monitor, and optimize core operational KPIs in alignment with organizational goals.
• Collaborate with Operations and Vendor Ops teams to understand their data and analytics needs, translating requirements into actionable projects for the data specialists.
• Oversee the design, development, and maintenance of databases, ensuring data accuracy, integrity, and accessibility for the team.
• Drive the creation of interactive dashboards and reports, utilizing data visualization tools to present insights in a clear and compelling manner.
• Partner with BI, Data Science, and IT teams to streamline data collection processes, access relevant datasets, and leverage advanced analytics techniques.
• Continuously evaluate and improve internal systems for data processing, cleansing, and storage, implementing best practices and protocols.
• Identify trends, patterns, and opportunities for operational optimization through in-depth analysis of complex datasets.
• Serve as a liaison between the data team and operational stakeholders, ensuring effective communication and understanding of data-driven insights.
• Keep abreast of industry trends, emerging technologies, and best practices in data analytics, applying knowledge to enhance team capabilities and methodologies.

Qualifications

Minimum Qualifications:

• Proven track record of leading data teams to deliver impactful insights and solutions in a fast-paced environment.
• Proficiency in database design, data modeling, and SQL; familiarity with tools such as Excel, Tableau, Power BI, or similar.
• Experience in the technology operations, online services, or related industry preferred.
  Preferred Qualifications:
• Bachelors degree and above with experience of 5+ years in data analysis, and 3 years in a leadership or managerial role.
• Strong analytical mindset with the ability to translate complex data into actionable recommendations for operational improvements.
• Excellent communication skills with the ability to collaborate effectively across cross-functional teams and levels of the organization.
• Demonstrated leadership qualities, including mentorship, team building, and project management skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.