Governance Operation Project Intern (TikTok Shop - Experience) - 2026 Start (BS/MS)

uccessful candidates must be able to commit to at least 3 months long internship period.

Responsibilities

1. Support with Market Policy Research - Support in gathering and summarising e-commerce regulations and industry trends across SEA and global markets.
2. Support Policy Documentation & Communication - Help draft, localise, and organise user experience strategies documents. Assist in preparing internal data and analysis.
3. Conduct Data Checks and Support Analysis - Assist with data checks, and support deep-dive analysis to identify eligibility trends, uncover root causes, and contribute insights that inform user experience improvements and strategies.
4. Review and Escalate Edge Cases - Assist with reviewing real cases to uncover customer insights.
5. Cross-functional Collaboration - Work closely with cross-functional teams and help coordinate discussions when needed.

Qualifications

Minimum Qualification(s)

• Currently pursuing or recently completed a Bachelor's degree.
• Strong analytical and problem-solving skills with the ability to interpret complex data sets, proficiency in Excel and SQL.
• Proactive mindset with curiosity to learn about new product categories and business dynamics.
• Excellent communication and stakeholder management skills to coordinate across multiple teams and regions.

Preferred Qualification(s)

• Familiarity with e-commerce user experience landscapes in APAC is a plus.
• Ability to thrive in a fast-paced, ambiguous environment.

If you have any questions, please reach out to us at [email protected]