Head of Brazil Operations - LIVE

TikTok

4.5

(6)

São Paulo, Brazil

4.5/5 in overall job satisfaction

4.5/5 in supportive management

100% say women are treated fairly and equally to men

100% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

#7497381690597427474

m, enabling new agencies to operationalize quickly and monetize effectively.

Own business development KPIs including volume, quality, and early success metrics of onboarded agencies.

Develop a structured agency growth path and professionalization journey.
Design scalable training programs and operational playbooks to help agencies increase revenue and profitability.
Define content and monetization strategies, and drive adoption across partner agencies.
Diagnose operational inefficiencies and provide hands-on coaching, resources, and tools to improve performance.
Continuously iterate on agency incentive structures, aligning them with platform priorities and agency goals.
Drive adoption of global and regional best practices through workshops, competitions, and knowledge-sharing initiatives.
Own agency-level revenue KPIs and qualitative metrics around content innovation and creator progress.

Set clear quarterly and monthly OKRs at both the team and individual levels.
Establish strong progress tracking mechanisms including daily standups, bi-weekly reviews, and quarterly planning.
Develop each team member through personalized growth plans, building strengths in creative problem-solving, communication, and accountability.
Act as a key liaison between regional and central teams on policies, governance, and product development.
Collaborate cross-functionally with other TikTok teams to align on strategy, unlock shared resources, and advocate for the LIVE business.

Qualifications

Minimum Qualifications

5+ years of experience in the tech industry (e.g., LIVE streaming, agency management, content platforms, e-commerce, financial services, or O2O).
2+ years of direct people management experience.
Proven track record of driving revenue growth and business results.
Fluency in English, with the ability to collaborate across global teams.
Strong communication, project management, and problem-solving skills.
Ability to adapt quickly and thrive in a fast-paced, evolving environment.

Preferred Qualifications

Direct experience in LIVE streaming or managing LIVE agencies.
Demonstrated success leading growth turnarounds or overcoming scaling plateaus.
Fluency in Portuguese and/or Mandarin is a strong plus, to support communication with local partners and stakeholders.