Head of Wellbeing Operations & Delivery Strategy, AMS & EMEA - Trust & Safety

TikTok

4.5

(6)

Dublin, Ireland

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7517282337668925704

    Position summary

    y to work with a wide variety of teams both internally and outside the company to provide scalable physical and psychological health solutions, and make strong impacts on the company's growth and the wellbeing of its people.

    Role and Responsibilities

    • Lead a team of multidisciplinary experts to tailor, implement and manage regional wellbeing programs based on a Global Wellbeing Strategy and Framework; provide specialist subject matter expertise and input into program design, implementation and evaluation
    • Proactively manage expectations of all interested stakeholders by providing clear program roadmaps, milestone dates, and global program updates
    • Work with the Wellbeing leadership team to design and manage organizational strategy and ensure alignment across regions.
    • Own, develop, and maintain a comprehensive Wellbeing Needs Assessment Framework.
    • Design and enhance wellbeing programs that address identified needs, consider cultural nuances across regions, and align with organizational goals.
    • Stay informed about the latest trends and best practices in wellbeing and incorporate them into program design.
    • Contribute to the overall wellbeing strategy to align with the organization's overall mission and values.
    • Monitor and evaluate the effectiveness of the wellbeing strategy, directing the team to make adjustments as needed, and report on success metrics and KPIs to track program outcomes.

    Note: This role can be based in Dublin/London.

    Qualifications

    Minimum Qualifications:

    • Minimum 5 years' experience as a subject matter expert in employee wellbeing, with demonstrated program design and delivery capabilities
    • At least 5 years' experience in people management, preferably within the wellbeing or health-related domain
    • Proven ability to interpret wellbeing-related data and translate insights into actionable strategies
    • Strong interpersonal and problem-solving skills, with a track record of effective cross-functional collaboration
    • Experience working in global environments, building strong relationships and influencing multiple stakeholders
    • Masters or PhD. in health psychology, behavioral science or another relevant health behavior-related field
    • Willingness to travel (approximately 30%)

    Preferred Qualifications:

    • Experience of leading and guiding teams that work on streams/projects within larger programmes.
    • Experience leading mental health expert teams within Trust and Safety.

    The job description is not exhaustive; it is intended to give an overview of the role. Other duties within the general scope of the function may be required. Please Note: this position will, at times, include working with content and materials that may be offensive or sensitive to some people.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.