Head of Wellbeing Operations & Delivery Strategy, AMS & EMEA - Trust & Safety

y to work with a wide variety of teams both internally and outside the company to provide scalable physical and psychological health solutions, and make strong impacts on the company's growth and the wellbeing of its people.

Role and Responsibilities

• Lead a team of multidisciplinary experts to tailor, implement and manage regional wellbeing programs based on a Global Wellbeing Strategy and Framework; provide specialist subject matter expertise and input into program design, implementation and evaluation
• Proactively manage expectations of all interested stakeholders by providing clear program roadmaps, milestone dates, and global program updates
• Work with the Wellbeing leadership team to design and manage organizational strategy and ensure alignment across regions.
• Own, develop, and maintain a comprehensive Wellbeing Needs Assessment Framework.
• Design and enhance wellbeing programs that address identified needs, consider cultural nuances across regions, and align with organizational goals.
• Stay informed about the latest trends and best practices in wellbeing and incorporate them into program design.
• Contribute to the overall wellbeing strategy to align with the organization's overall mission and values.
• Monitor and evaluate the effectiveness of the wellbeing strategy, directing the team to make adjustments as needed, and report on success metrics and KPIs to track program outcomes.

Qualifications

Minimum Qualifications:

• Minimum 5 years' experience as a subject matter expert in employee wellbeing, with demonstrated program design and delivery capabilities
• At least 5 years' experience in people management, preferably within the wellbeing or health-related domain
• Proven ability to interpret wellbeing-related data and translate insights into actionable strategies
• Strong interpersonal and problem-solving skills, with a track record of effective cross-functional collaboration
• Experience working in global environments, building strong relationships and influencing multiple stakeholders
• Masters or PhD. in health psychology, behavioural science or another relevant health behaviour-related field
• Willingness to travel (approximately 30%)

Preferred Qualifications:

• Experience of leading and guiding teams that work on streams/projects within larger programmes.
• Experience leading mental health expert teams within Trust and Safety.

The job description is not exhaustive; it is intended to give an overview of the role. Other duties within the general scope of the function may be required. Please Note: this position will, at times, include working with content and materials that may be offensive or sensitive to some people.