HR Generalist - Trust and Safety (Third-party Contractor)

serve.
Join us.

About the Team
You will be supporting our Trust & Safety business. Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

Responsibilities:

• Assist HRBPs with identifying and mapping out training needs for the region.
• Work closely with the HRBP team to push out meaningful and useful content for our APAC regional teams.
• Coordinate and manage training logistics in accordance with established schedules and roadmaps, ensuring seamless execution.
• Maintain meticulous records of training attendance and systematically measure training (ROIs), generating data-driven insights to inform continuous enhancements to Learning and Development within the department.
• Take ownership of critical operational processes, including cross-border transfer and employee probationary review processes, ensuring their efficiency and effectiveness.
• Drive process optimization initiatives to elevate the overall operational efficiency of the department.
• Provide guidance to leaders and employees on change management, particularly pertaining to updates in RTO and modifications to existing processes.
• Being the linkage/bridge between central teams and regional teams, providing editorial support to bring curated & translated contents to our regional teams.
• Own and drive internal knowledge base for our HR team and Business teams and always keep our knowledge base the one stop shop for key information.
• Other ad-hoc duties as assigned.

Qualifications

Minimum Qualifications:

• Excellent time management skills, prioritization skills and strong in both verbal and written communication skills.
• Maintain a positive, growth-minded attitude toward pressure and change.

Preferred Qualifications:

• BA/BS degree preferred.
• Work independently as well as collaborate effectively.
• Take pride and demonstrate ownership in the quality of work products.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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