Industry Client Solutions Manager - Marketplaces - Global Business Solutions - METAP

TikTok

4.5

(6)

Dubai, United Arab Emirates

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7532363726756202770

    Position summary

    imizations to help Top 10 clients link their marketing objectives to their business goals

    • Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take
    • Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions
    • Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable
    • Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward
    • Establish the value of TikTok as a part of a client's media mix and communication strategy

    Account Management, Campaign Management & Reporting:

    • Manage and grow post-sale relationships with clients and their corresponding agency teams, taking a role in steering account growth and success
    • Sense check/challenge media plans and provide suggestions to set clients up for success
    • Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business
    • Own conversations around Always On content and Performance objectives to support the Client Partnerships team in revenue attainment
    • Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits
    • Proritising tasks by urgency level and impact in alignment with Client Partnerships Managers

    Stakeholder Management & Revenue Impact:

    • Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts
    • Understanding the scope of various cross functional teams and whom to approach for what purpose
    • Pushing through product adoption, programs and packages built around specific company or market level priorities
    • Having an equal stake in Account & Opportunity planning, and working together with the Client Partnerships team to come up with innovative solutions and strategies
    • Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team
    • Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings

    Qualifications

    Minimum Qualifications:

    • At least 5 yeats experience in account management or client services within digital performance marketing, with strong cross-vertical knowledge and a deep understanding of advertising KPIs and digital media platforms.
    • In-depth knowledge of the digital marketing landscape, media metrics, and performance studies; experience in Marketplaces, E-commerce Tech verticals is a plus.
    • Proven experience supporting advertisers in-house, via agencies, or on digital platforms-especially those with complex, multi-market branding and performance needs.
    • Strong analytical and technical skills, including proficiency in Thinkcell, Excel, business dashboarding, and similar tools; highly detail-oriented and a creative problem solver.
    • Excellent communication and presentation skills in English, with the ability to translate insights into strategic client recommendations.

    Preferred Qualifications:

    • Proven ability to manage revenue-bearing responsibilities, team targets, and strategic program development to drive education and product adoption.
    • Experience with CPAS/Shopping Ads/E-commerce marketing.
    • Skilled in working with 3rd-party ad measurement partners (e.g., IAS, DV) and Mobile Measurement Partners, including pixel setup and troubleshooting.
    • Experienced in diagnosing and resolving technical issues in collaboration with product and engineering teams.
    • Open to travel as needed to support business goals.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.