Logistics Operations Manager, EU Market(s), TikTok Shop

roviders;

• As of the owner of SOP, responsible for operation performance indicator (KPI), deep the root cause of issue, feedback on the expected solution and business impact to solutions, providing short-term solution/support to the biz before long fixing is in place, driving the result until change deployment;
• Conduct market and industry research, develop operation plans to address issues and hedge risks caused by market or policy changes if needed;
• Manage day-to-day operations, track record of high performance and team improvement.

Qualifications

Minimum Qualifications

• Bachelor's degree or higher, preferably with engineering, science, logistics transportation, or operations management background;
• At least 5 years of work experience in logistics operations, with excellent understanding of any segment including (but not limited to) data integration, first mile pickup, parcel sorting, linehaul, courier delivery, return process, and import clearance;
• Solid working experience and relationship in 3PL management;
• Self-motivated and results-driven, analytical and data-driven.
• Fluent communication in Polish is preferred required to better communicate with merchants and vendors.

Preferred Qualifications

• Solid working experience in platform logistics within Europe, with deep understanding and working relationships with major courier companies;
• Fair understanding of e-commerce marketplace operation and governance policy;
• Able to do short-term business travel within Europe and UK;