Luxury Resale Category Management Project Intern (TikTok Shop - Operation) - 2026 Start (BS/MS)

her with a unique customer experience through TikTok. As part of the Luxury Resale category, you will support the growth of an exciting and fast-evolving business, helping merchants succeed through category strategy, livestream strategy, merchant operations, and data-driven execution.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:

• Support the Luxury Resale category in product strategy, livestream strategy, and merchant operations management on TikTok Shop.
• Assist with onboarding and ramp-up of newly acquired merchants by supporting the execution of merchant incentive policies, driving adoption through merchant task mechanisms, and helping ensure policy effectiveness.
• Help summarize and refine merchant operating methodologies, conduct merchant education through outreach tools and operational touchpoints, and support merchant growth and development.
• Support platform campaign operations by communicating key information for major promotional events, improving merchant participation and registration rates, and assisting in resolving operational process issues.
• Monitor and analyze core business metrics to help the team track progress against key goals, identify issues in a timely manner, and collaborate with stakeholders on solutions.
• Conduct category and merchant-level analysis from multiple perspectives, including merchant operations, platform strategy, assortment performance, and livestream/content effectiveness.
• Work cross-functionally with internal teams to support business initiatives, improve execution efficiency, and solve operational challenges in a fast-changing environment.

Qualifications

Minimum Qualifications:

• Currently pursuing an Undergraduate/Master degree, preferably in Business, Marketing, E-commerce, or related fields.
• Strong interest in e-commerce, and creator economy.
• Excellent problem-solving and communication skills; comfortable working with cross-functional teams.
• Proven skills of learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.

Preferred Qualifications:

• Internship or full-time experience in an e-commerce business, having a solid understanding of the industry landscape.
• Interest in luxury resale, fashion, handbags, watches, jewelry, collectibles, or related categories is preferred.
• Proficiency in Excel / Google Sheets and experience in business analysis or operational reporting is preferred.

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