Moderation Operations Project Intern (TikTok Shop)- 2025 Start (BS/MS)
London, United Kingdom
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7545793887983454471
Position summary
er management, preparation and presentation of business review reports, and timely handling of ad-hoc requests from stakeholders;
- Monitor and drive EMEA MOC KPIs, ensuring strict adherence to the handling accuracy standards and SLA targets;
- Continuously deliver actionable business insights to teams and stakeholders;
- Manage MOC projects throughout their lifecycle, ensuring on-time delivery of results in line with objectives.
- Respond promptly to ad-hoc requests and inquiries from cross-functional teams, with a focus on precision and efficiency in resolution.
Qualifications
Minimum Qualifications
- Currently pursuing an Bachelor/Master in university, graduating on or after 2026, eligible to work in the UK, available to attend the internship for a minimum of 12 weeks on a full-time or part-time basis;
- Proven analytical skills with proficiency in Excel and the ability to structure and analyze dashboards;
- Strong written and verbal communication skills, with the ability to effectively coordinate processes and projects involving internal and external stakeholders;
- Ability to work in a fast-paced, diverse environment, with experience managing multiple tasks simultaneously;
- Fluent in both English and Chinese Mandarin to work with teams in China.
Preferred Qualifications
- Experience working with remote or virtual teams;
- Experience in operations, program, or project management;
- Experience in project management, including coordination across different teams and geographies;
- Strong problem-solving skills and the ability to navigate complex, cross-functional projects.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.