Process Delivery Lead, Video Safety Operations - Trust & Safety - AMS

e with cross-functional teams to manage tasks such as queue creation, migration, and aggregation strategies, coordinating global moderation site resources to ensure smooth implementation of global projects and stable workflow operations.
3. Proactively identify and analyze issues in moderation processes and strategies, complete the full process from planning to execution for delivery process and strategy innovation, enhancing efficiency, effectiveness, and quality, ensuring the fulfillment of both short-term and long-term needs.
4. Track global safety operations development trends, implement new demand delivery methods, optimize moderation processes, design automation strategies, and drive continuous improvement in moderation delivery capabilities.

Qualifications

Minimum Qualifications:

1. Bachelor's degree or above, with more than 5 years of experience in delivery management and content safety-related work, with at least 2 years managing managers or mentoring leads across locations.
2. Possess good team communication and collaboration skills, excellent project management and partner management abilities
3. Capable of driving projects involving multiple businesses and roles for smooth progress and implementation;
4. Strong self-motivation, willingness to accept challenges, attention to detail, and pursuit of excellence.

Preferred Qualifications:

1. Mandarin language skills are preferred to facilitate collaboration with our colleagues and partners based in Mandarin-speaking regions.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $117334 - $270000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.