Product Business Partner (APAC) - Trust & Safety

's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

What will I be doing ?
The Product business partner (Product BP) team leads change management and transition of initiatives of Trust and Safety (T&S) operations. It evaluates and assesses process changes for implementation in T&S operations. The team acts as an entry point between business and T&S operations for all requests related to product, policy or process.

Responsibilities:

• Working closely with regional teams to ensure effective operationalization of the community guidelines, safety strategies, and ad-hoc response to regional events, including PR, Policy, Product, other parties in T&S and vendor teams in respective markets;
• Coordinating with your global team counterparts and help assess, coordinate and manage global projects in regional teams;
• Maintaining an updated status of projects that are underway and navigate stakeholders through the effort of T&S Operations;
• Acting as a bridge in helping stakeholders better navigate the principles, priorities, and operations of T&S Operations;
• Identifying areas of improvement and running improvement projects in all operational aspects in your respective markets.

Qualifications

What should I bring with me?

• Bachelor's Degree and above
• Minimum 4 years of related experience within the consumer technology space and/or are passionate about internet safety
• Proven regional/global stakeholders management
• Proven experience in regional/global process improvement
• You are a self-starter and take initiative in driving practical processes
• Excellent exceptional communication skills in English (spoken and written)
• Good data analysis experience with strong ability to use data to make business decisions (preferred)

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.