Product Manager, Payment Compliance - USDS

t limited to the following core features: case distributions, queue management, access control, information queries, risk decisions, status flows, multi-language translations, customer outreach, multi-tenancy structure, efficiency tracking, and dashboards etc.

• Design operations tooling solutions that are compatible to Operations team's standard working procedures (SOP). Work with Operations team to guarantee SOP adequacy and accuracy, reduce average handling time (AHT), improve operational efficiency, and save operational costs.
• Conduct meetings with business teams to discuss platform designs based on different business scenarios, customer experiences, and compliance regulations. Work closely with R&D team to launch new features, and with Operations team to ensure effective executions of SOP.

Qualifications

Minimum Qualifications:

• 5+ years of experience in Internet product management, technology, and/or data-related fields, among which at least 5 years in payment/finance risk, anti-fraud, and/or anti-money laundering (AML) domains. Extensive experience in designing and/or developing manual review platforms or case management tools and profound knowledge in anti-fraud, AML manual review processes.
• Deep understanding in various risk management flows and compliance regulatory requirements in the processes of customer onboarding, risk evaluations, KYC document and biometric verifications, sanction screenings, and suspicious transaction monitoring etc. Familiar with operational efficiency enhancements and BPO management.

Preferred Qualifications:

• Excellent understanding in AML and sanctions requirements in global e-commerce, credit loans, and live streaming businesses. Prior working experience in international payment/financial institutions and/or service platform companies is a plus.
• With industry insights, independently conduct complicated product research and analyses, determine annual product roadmaps, and drive implementations with high quality and high efficiency.
• Entrepreneurial spirit, able to take initiatives and execution, willing to take great challenges, eager to communicate with cross-functional partners, strong dedication and ownership.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $165120 - $414000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.