Product Operation Manager, Live Streaming - TikTok Local Services

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7628983457524369717

    Position summary

    mproving conversion efficiency and driving business scale.

    • Act as a core bridge between business and product teams. Dive deep into frontline operations to deeply uncover and structure the real pain points and core needs of merchants, agencies, and users. Translate complex business scenarios into clear and effective product solutions.
    • Manage the end-to-end lifecycle for the launch of new livestreaming features and key campaigns. Lead the development of clear Go-To-Market (GTM) strategies and on-site support plans, manage overall project timelines, and ensure high-quality delivery of key objectives.
    • Establish a robust issue-tracking and feedback mechanism to systematically collect user experience issues and business feedback across the entire livestreaming funnel. Based on a profound understanding of users and business, maintain highly efficient and close alignment with product teams to drive continuous iteration and optimization of livestreaming products.
    • Summarize methodologies and best practices for livestreaming product operations. Build a data monitoring and performance evaluation system, continuously analyze core livestreaming metrics, and drive overall growth through data and business insights.

    Qualifications

    Minimum Qualifications

    • Bachelor's degree or equivalent practical experience.
    • 3+ years of experience in product operations, product management, or related roles within the consumer internet, e-commerce, or tech industry.
    • Hands-on experience driving tech projects, managing product features from ideation to rollout, and executing Go-To-Market (GTM) strategies.
    • Strong project management capabilities, with the ability to prioritize tasks, align cross-functional stakeholders, and deliver measurable results under tight deadlines.
    • Excellent communication skills with professional proficiency in English, capable of navigating and influencing within a fast-paced, highly matrixed global environment.

    Preferred Qualifications

    • Direct domain expertise in Local Services (O2O), Merchant/B2B platforms, Live Streaming, or Creator Tools.
    • Advanced analytical and data-driven problem-solving skills, with the proven ability to translate complex data and Voice of Customer (VOC) feedback into actionable product strategies and operational playbooks.
    • A demonstrated global mindset with a track record of collaborating effectively across international, culturally diverse, and cross-functional teams.
    • Entrepreneurial spirit and high adaptability, coupled with a deep passion for the creator economy, local commerce, and driving business growth from 0 to 1 and 1 to 100.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.