Product Operation Manager, User Incentive - TikTok Local Services

TikTok

4.5

(6)

Singapore

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7615161979776108805

    Position summary

    te and LBS signal coverage. Continuously iterate on in-app narratives, incentives and contextual triggers to drive legitimate user consent.

    • Local Services Campaign & Activity Operations: Lead end-to-end campaign operations for Local Services / LBS growth, including planning, execution, real-time adjustment, and performance review. Deliver core business metrics such as location permission rate, user positioning accuracy, funnel conversion and user experience.
    • Data-Driven Optimization & Experimentation: Establish and maintain campaign monitoring systems and KPI dashboards. Conduct in-depth data analysis, A/B testing and post-campaign retrospection to identify growth opportunities, extract actionable insights, and optimize strategies, mechanisms and user experience.
    • Business Problem-Solving & Scaleable Solutions: Translate business goals and privacy compliance requirements into clear, user-friendly and scaleable product or campaign solutions. Collaborate cross-functionally to align resources, resolve risks and drive results in a fast-paced environment.

    Qualifications

    Minimum Qualifications

    • Bachelor's degree or above, with 3+ years of experience in growth, product operations, strategy, campaign management or related roles at internet companies.
    • Demonstrated experience driving key business metrics through growth campaigns or funnel optimization projects, such as user permission adoption, conversion improvement, or product growth.
    • Strong ownership, learning agility and execution ability; able to quickly understand new businesses, policies and systems and independently deliver projects in a dynamic environment.
    • Excellent cross-team communication and coordination skills; able to align multiple stakeholders and drive complex initiatives under pressure and uncertainty.
    • Strong data sense and structured thinking; able to use data to define problems, measure performance and support decisions.

    Preferred Qualifications

    • Experience in user growth, permission conversion, LBS, local services, e-commerce or content platforms is a strong plus.
    • Familiarity with A/B testing, data dashboards, or basic SQL/data analysis tools.
    • Deep understanding of user behavior, in-app interaction design and global privacy policies (e.g., location permissions).
    • Experience working in global / international product teams or cross-cultural environments.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.