Product Policy Manager, Monetization, EMEA - Trust & Safety

Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves. As a policy manager on our Trust & Safety team, you will have the opportunity to work with teams of product managers, data scientists, user researchers, operations, legal, and various relevant stakeholders to craft policies for product features and deliver major safety product changes. This role will specialize in the platform's core businesses (TikTok Shop and Ads) as well as the growing suite of features to help creators derive income from their content. You will need a deep understanding of how TikTok monetization features work and how they can be abused.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
Some content viewed may violate our community guidelines, which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?

• You will act as a Product Policy POC for the UGC monetization ecosystem to develop policies and strategies to enable sustainable business growth and creator reward programs.
• You will work closely with Product, Product Policy, Public Policy, Legal, and Public Relations to perform in-depth analysis of the content monetization ecosystem, identify potential ecosystem risks, and build consensus on policies and principles toward ensuring appropriate and high-quality growth across TikTok monetization features.
• Cultivate a deep understanding of monetization features (including TikTok Shop, and enforcement requirements to support the development, launch and training of effective content policies and guidance)You will develop an understanding of Ads, TikTok Shop, and TikTok creator monetization features
• You will streamline cross-functional workflow to optimize policy implementation and enforcement for content ecosystem risks.

Qualifications

What should I bring with me?

• You have 3-5 years of experience working in the technology industry, specifically working on policy development or program management
• You have a bachelors degree in public policy, politics, law, economics, behavioural sciences, or any other related field
• You are excellent at oral and written communication, with the ability to translate complex challenges into simple and clear language and persuade stakeholders at multiple levels.
• You have excellent analytical reasoning, project management, and cross-functional skills.
• You have experience working with international partners across different time zones and cultures.

Preferred qualifications:

• Previous work experience in trust & safety, would be a plus

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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