Program Manager - Operations (Fixed-Term Contract)

ncepts and initiatives that span multiple LATAM markets.
-Collaborate closely with Central and cross-functional (XFN) teams to ensure strong strategic and operational alignment.
-Partner with Creator & Publisher teams to ensure alignment with regional content strategies.
-Gather, analyze, and interpret program data across markets to refine activation strategies and identify new growth opportunities.

Program Planning & Operations:
-Plan and execute promotional strategies to grow the LATAM content ecosystem, ensuring operational efficiency and achievement of program goals.
-Oversee day-to-day operations of local market programs, optimizing performance for maximum impact.

Performance Monitoring & Reporting:
-Define, establish, and track key metrics to measure program success and inform continuous improvement.
-Deliver regular performance reports and provide actionable insights to refine program execution.

Cross-Functional Collaboration:
-Maintain strong communication with cross-functional teams including Central Creator, Central Publisher, and Regional teams to ensure seamless program execution.
-Coordinate with XFN partners such as Finance, Procurement, Legal, Marketing, GBS, and Comms to ensure accurate budget tracking, smooth administrative processes, and compliance with financial and legal requirements.
-Manage and negotiate with external suppliers to execute programs and events, ensuring alignment on deliverables, timelines, and quality standards.

Qualifications

Minimum Qualifications:
-Interest or experience in partner management, account support, and/or the Creator & Publisher ecosystem across LATAM.
-Strong communication and collaboration skills.
-Bachelor's degree in Marketing, Communications, Business Administration, or related field; or equivalent practical experience.
-Advanced proficiency in English and Spanish.

Preferred Qualifications:
-Strong understanding of LATAM market dynamics, audience behaviors, and cultural nuances.
-Exceptional communication, stakeholder management, and cross-functional collaboration abilities.
-Demonstrated expertise in end-to-end project and program management.
-Strong analytical skills, with the ability to interpret data and translate insights into actions.
-High adaptability and agility in a fast-paced, constantly evolving environment.
-Ability to design scalable activation plans that work across multiple markets with appropriate localization.