Program Strategy & Operations Manager, MPIE

d scale program infrastructure to support technology-based solutions for agency-driven growth

• Implement automation solutions and develop infrastructure necessary to support scalable initiatives
• Ability to have close collaboration with the GMPT and SMB leadership and the regional teams to assess the needs of new and churned accounts, incorporating data-driven customer insights to help build targeted product solutions and practical content to accelerate client reactivation and revenue growth
• Manage and execute complex commercial deals with SMB growth and product teams, focusing on product-led growth strategies
• Drive adoption of key TikTok product priorities through partnership programs, ensuring partners are aligned with TikTok's business and priorities
• Project manage across a wide range of cross-functional partners, including but not limited to GMPT product, data science, business integrity, legal, compliance, agency partnership, product marketing, and other key stakeholders to drive program success and partner growth
• Design SOPs, collect feedback, and incorporate learnings into process improvements to drive efficiency and effectiveness
• Provide first-line market insights to help shape product strategy and drive business expansion via partner ecosystem
• Design and execute strategies to activate Agency and Creative partners, aligning initiatives with advertiser needs
• Drive adoption of key TikTok product priorities via partners

Qualifications

Minimum Qualifications

• Proven experience in product management, partner development, management consulting, strategy, data analytics, project/program management, or finance/accounting
• Strong understanding of the digital advertising industry and knowledge of the related partner ecosystem
• Experience managing large scale projects and following through the entire project life cycle
• Demonstrated analytical skills and experience working with data
• Excellent written, verbal, and organizational skills

Preferred Qualifications

• Ability to thrive in ambiguity and adjust quickly to change
• Ability to identify and solve complex problems
• Comfortable working with tight deadlines and changing priorities
• Fast learner, highly entrepreneurial with a good sense of judgment and original thinking
• Personable, collaborative and capable of building relationships cross-functionally

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $112356 - $211112 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.