Recommendation and Traffic - Search Recommendation Quality Assurance (Vietnam)

TikTok

4.5

(6)

Ho Chi Minh City, Vietnam

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #V0401

    Position summary

    Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

    Key Responsibilities:

    1. Responsible for the double review & recommendation content;
    2. Find potential risks through daily work and put forward suggestions for improvement;
    3. Focusing on the quality and safety of the content, deeply understand and follow up business progress, and help product function optimization iterations.
    4. Working closely with the supervising departments to optimize relevant working standards of our projects
    5. Additional compatible and related responsibilities which are not necessarily listed above
    6. Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.

    Qualifications

    1. Candidates to be open to shift work hours;
    2. Have QA experience of moderation project, or familiar with RCA;
    3. Good English proficiency, Bachelor's degree or above;
    4. Frequent use of TikTok and strong familiarity with Google, YouTube, Ins, Facebook;
    5. Those who have knowledge of search trending related businesses are preferred;
    6. Good judgement when dealing with ambiguity and encountering unfamiliar situations by providing timely feedback
    7. Familiar with common office software, preferably have search operation experience;
    8. Team management experience is a bonus.

    Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative and integrated approach.

    TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.