Regional Data Center Operations Leader - Norway

. They will also build critical partnerships with external vendors to ensure we are realizing the full potential of the services we receive.

We're looking for a dynamic individual who has managed highly-available environments through a global team. This is a fantastic opportunity for the right person to help develop and execute TikTok's long-term data center strategy.

Responsibilities:

• Lead all data center operations for the Norway Region, overseeing 30+ FTEs across engineering, leadership, and 24/7 shift teams to ensure safe, reliable, and efficient operations.
• Define and execute the long-term operational vision and roadmap in collaboration with global infrastructure partners, continuously improving operational maturity and scalability.
• Build, develop, and retain a high-performing organization through mentoring, leadership development, and an optimized staffing model aligned to uptime and global business requirements.
• Design, implement, and govern robust operational processes and systems, ensuring full compliance with certifications, security standards, audit requirements, and documented SOPs, MOPs, and EOPs.
• Own service delivery outcomes by defining KPIs, exceeding SLAs/OLAs, and leading incident, escalation, and crisis management with clear stakeholder communication.
• Manage vendor relationships and negotiations, contribute to budget planning and cost optimization, and partner internally to drive effective end-to-end asset lifecycle management.
• Lead security operations and risk mitigation efforts, ensuring adherence to internal Global Security policies and external regulatory and audit requirements.

Qualifications

Minimum Qualifications

• Proven experience operating high-availability, mission-critical data center environments with strong uptime and service delivery focus.
• 5+ years of experience managing engineering or technical teams in a fast-paced, hands-on operational environment.
• Strong working knowledge of mechanical, electrical, and IT infrastructure, including HVAC, UPS, PDUs, RPPs, and electrical switchgear.
• Demonstrated experience leading complex projects and resolving operational issues with internal and external customers.
• Proven ability to manage budgets, vendors, and service providers, including co-location partners.
• Excellent organizational, communication, and stakeholder management skills, with the ability to operate effectively across cultures and business levels.
• Bachelor's degree in a technical discipline or equivalent practical experience.

Preferred Qualifications

• Experience operating hyperscale data centers and managing portfolios of data centers across multiple regions.
• Recent success leading complex global programs, including data center consolidation and rationalization initiatives.
• Experience operating in leased colocation environments and managing co-location provider contracts and performance.
• Demonstrated experience managing multi-year budgets and large-scale capital or operational investment plans.
• MBA or equivalent business leadership experience.
• Strong commitment to operational excellence, continuous improvement, and exceptionally high standards.
• Demonstrated ability to thrive in fast-changing environments while driving change and innovation.