Sampling Quality Assurance - Mandarin Speaker

TikTok

4.5

(6)

Kuala Lumpur, Malaysia

4.5/5 in overall job satisfaction

4.5/5 in supportive management

100% say women are treated fairly and equally to men

100% would recommend this company to other women

100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.

We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.

Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.

#7451858808014096648

and analysis on Policy updates to identify areas of improvement and potential gaps;

You will cooperate with moderation teams and Market POC to ensure moderation quality is up to standard;
You will participate in the development of quality inspection standards and continuously optimize the process and system platform.

Qualifications

Minimum Qualifications:

You come with previous experience performing a Quality Assurance role in a Content Moderation / Content Quality / Safety environment;
You are proficient in English, as well as both Simplified and Traditional Mandarin including writing, reading and speaking.
You pay attention to detail and you are comfortable using data analysis to identify trends;

Preferred Qualifications:

You possess experience in a BPO / call center/customer service environment.
Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
Your resilience and commitment to self-care to manage the emotional demands of the role.