Scaled Client Solutions Partner - Global Business Solutions

TikTok

4.5

(6)

London, United Kingdom

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7631610175929862405

    Position summary

    nd ensuring executional excellence across key accounts.

    Key Responsibilities

    • Core KPIs: Revenue growth, Product adoption, client satisfaction, campaign performance, and measurable ROI across "touched" accounts.
    • Client Execution & Support: Act as the day-to-day partner for assigned clients, supporting onboarding, campaign setup, technical troubleshooting, optimization and reporting . Provide proactive recommendations aligned with client budgets and objectives.
    • Analytics & Insights: Analyze campaign and client performance data, identify trends, and deliver actionable insights. Translate complex datasets into clear recommendations that inform strategy and drive results.
    • Critical Thinking & Problem-Solving: Apply structured problem-solving to resolve client challenges, anticipate risks, and identify opportunities.
    • Operational Excellence: Ensure consistent and high-quality delivery of managed services by following established playbooks and best practices.
    • Cross-Functional Collaboration: Act as a bridge between clients and internal stakeholders.
    • Knowledge Sharing: Stay current with TikTok product innovations, advertising trends, and best practices, sharing insights internally and externally to raise the level of expertise across teams and clients.

    Qualifications

    Minimum Qualifications:

    • Experience or deep understanding of performance marketing in the online advertising industry.
    • Data Analytics: Ability to understand and dissect sales and campaign data and deliver actionable recommendations that improve advertising effectiveness, maximize client revenue, and drive ROI and efficiency.
    • Critical Thinking & Problem-Solving: : Strong structured problem-solving skills, with the ability to evaluate trade-offs, anticipate challenges, and drive decisions based on proof points, analysis & insight.
    • Project Management: Ability to manage multiple initiatives and projects simultaneously while maintaining attention to detail and deadlines.

    Preferred Qualifications:

    • Proficient in Excel with working knowledge of BI tools is a plus.
    • Adaptability: Willingness to learn new systems and processes quickly
    • Teamwork: Ability to collaborate effectively with colleagues across different departments
    • Problem-solving skills: Identifying and resolving administrative issues independently
    • Knowledge Sharing: Stay current with TikTok product innovations, advertising trends, and industry best practices. Demonstrate a self-starter mindset by applying new knowledge directly to client work, and sharing insights with both clients and internal teams to raise expertise, improve performance, and drive stronger product adoption.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.