Scaled Client Solutions Specialist - Global Business Solutions - London

d ensuring executional excellence across key accounts.

• Core KPIs: Revenue growth, Product adoption, client satisfaction, campaign performance, and measurable ROI across "touched" accounts.
• Client Execution & Support: Act as the day-to-day partner for assigned clients, supporting onboarding, campaign setup, technical troubleshooting, optimization and reporting . Provide proactive recommendations aligned with client budgets and objectives.
• Analytics & Insights: Analyze campaign and client performance data, identify trends, and deliver actionable insights. Translate complex datasets into clear recommendations that inform strategy and drive results.
• Critical Thinking & Problem-Solving: Apply structured problem-solving to resolve client challenges, anticipate risks, and identify opportunities.
• Operational Excellence: Ensure consistent and high-quality delivery of managed services by following established playbooks and best practices.
• Cross-Functional Collaboration: Act as a bridge between clients and internal stakeholders.
• Knowledge Sharing: Stay current with TikTok product innovations, advertising trends, and best practices, sharing insights internally and externally to raise the level of expertise across teams and clients.

Qualifications

Minimum Qualifications:

• Experience or deep understanding of performance marketing in the online advertising industry.
• Data Analytics: Ability to understand and dissect sales and campaign data and deliver actionable recommendations that improve advertising effectiveness, maximize client revenue, and drive ROI and efficiency.
• Critical Thinking & Problem-Solving: : Strong structured problem-solving skills, with the ability to evaluate trade-offs, anticipate challenges, and drive decisions based on proof points, analysis & insight.
• Project Management: Ability to manage multiple initiatives and projects simultaneously while maintaining attention to detail and deadlines.

Preferred Qualifications:

• Adaptability: Willingness to learn new systems and processes quickly
• Teamwork: Ability to collaborate effectively with colleagues across different departments
• Problem-solving skills: Identifying and resolving administrative issues independently
• Knowledge Sharing: Stay current with TikTok product innovations, advertising trends, and industry best practices.
• Demonstrate a self-starter mindset by applying new knowledge directly to client work, and sharing insights with both clients and internal teams to raise expertise, improve performance, and drive stronger product adoption.
• Proficient in Excel with working knowledge of BI tools is a plus.