rt of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
What will I be doing?
- Conduct regular assessments on search quality in accordance with evaluation guidelines/standards.
- Utilize evaluation methodology to perform daily strategy assessment of search quality in accordance with evaluation guidelines/standards.
- Analyze user search queries, utilize various tools to understand and categorize search requirements, and identify types of search quality issues in search results.
- Provide feedback and suggestions for guidelines/standards/SOP improvement based on assessments.
- Being flexible and open to working on projects outside of core expertise and using assessment methods to support related projects.
- Able to work with sensitive content including but not limited to child exploitation, diverse religious and political perspectives, violence, and adult/sexual content.
- Perform any other duties as assigned.
Qualifications
Minimum Qualifications:
- Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience
- Proficient in the local language and excellent English skills
- Familiarity with search engines, social media algorithms, and SEO
- Strong capacity to learn and understand new concepts
Preferred Qualifications:
- Proficiency in common office software and search engine-related experience preferred
- Deep understanding of local culture and internet usage habits
- Attention to detail and ability to use data analysis to identify trends
- Overseas work or training experience is beneficial
- Background in Quality Assurance (QA), particularly in search engine evaluation