Search Operation Specialist - Global E-commerce

TikTok

4.5

(6)

Kuala Lumpur, Malaysia

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7415960978896668978

    Position summary

    nclude (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

    Responsibilities:

    • Complete regular assessments relating to search quality in accordance with the evaluation of standard documents.
    • Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
    • Judging user search needs through various queries and tools, and sorting out the classification of requirements.
    • Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
    • Provide ideal search results and feedback suggestions for policy improvement.
    • While it is assumed the evaluator will focus on their area of expertise, there will be occasions in working on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.

    Qualifications

    Minimum Qualifications:

    • Diploma/Degree in any related field.
    • At least 1 year of exposure to search engine optimization, search labelling or any other search related business experiences.
    • Proficient English, both written and conversational.

    Preferred Qualifications:

    • Familiarity with search engines and algorithms of any social media platform would be a plus point.
    • An in-depth understanding of the culture and familiarity with the internet usage habits of their users.
    • Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
    • Excellent identifying problems, problem-solving skills, and learning abilities.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.