Search Operations Quality Assurance Analyst - French Speaking (Third-Party Associate)

of specialists.

• Localise the policies, be responsible for policy training, and align the policy updates.
• Conduct calibration meetings with the team in the appeal process: analyse different cases, record and evaluate their performance, offer solution and suggestion for the current problem to help the team improve the accuracy rate and alignment.
• Work closely with R&D(Research and Development) and PM(Product Manager) in order to provide feedback on data quality.
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
• And any other duties as assigned.

Qualifications

Minimum Qualifications:

• Fluency in French is required as the role requires communication with French markets, fluent in English is also required as it is the working language.
• knowledge of search engines and familiarity with social media platforms.
• Flexibility to work on projects outside of core expertise as needed and ability to manage multiple projects at the same time.
• Ability to work on potentially variable shift patterns, including weekends, evenings, and nights, ensuring availability for five out of any seven days per week.
• Willingness to work with sensitive and potentially disturbing content.

Preferred Qualifications:

• QA, moderation, AI annotation experience or equivalent, market knowledge, understanding of local culture and internet usage habits of target markets.
• Familiarity with online shopping-related businesses and search trends is desirable.
• Strong analytical skills including data analytics, learning ability, problem-solving skills, adaptability and attention to detail.
• Proficient in common productivity software (eg. Office Suite, Google Workspace, etc).
• Ability to work effectively with cross-functional teams and stakeholders in multiple locations.

Important Note: Please be advised that the job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency who will be your employer. While you may assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy