Search Operations Team Leader - Trust & Safety - Austin

timize the workflow and SOPs, report, analyse, and optimize quality process to ensure productivity, quality, effect and efficiency goals can be met.

• Being responsible for cooperating with cross-functional teams such as product, research & development teams to optimize search strategies and improve users' search experience.
• Being responsible for landing new projects and providing high quality training to BPO site.
• Actively promoting and supporting inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
• Creating an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed.
• Additional compatible and related responsibilities which are not necessarily listed above.
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content

Qualifications

Minimum Qualifications

• Recent 3+ years experience working as Team Lead/Content Manager/ Technical Lead. Strong people management skills and currently managing large multicultural teams with diverse skills.
• General knowledge of Search Engineering/Search engines and Search related strategies
• Demonstrate strong attention to detail, the ability to work independently, and possess good interpersonal skills
• Possesses good interpersonal skills, demonstrates good judgment, training, and coaching skills
• Proven track record of working with cross-functional partners, across different countries

Preferred Qualifications

• Bachelor's Degree or equivalent education/experience
• Flexibility to move between projects etc, based on business needs
• Ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.

#LI-Hybrid"