Search Product Operations Analyst - Global E-Commerce Events
Singapore
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7525334096329181458
Position summary
ecution spans two core search touchpoints: 1. Comprehensive search; 2. TikTok Mall Search.
Responsibilities
- Responsible for undertaking search-side E-Commerce campaigns proposed by different projects; improve the user's search experience for such activities in search and expand the user's search demand for content.
- Optimize cooperation standards and strategies based on different types of E-Commerce activities in certain regions.
- Dig into the demands of each type of content in different regions and explore ways to improve search-related metrics.
- Conduct basic surveys or analyses on certain data to assess performance and expression.
- Find potential opportunities and risks through daily work and put forward suggestions for improvement.
- Additional compatible and related responsibilities that are not necessarily listed above
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content
Qualifications
Minimum Qualifications
- Fluent English and Chinese are required to communicate with Chinese speaking stakeholders across the China market.
- Knowledge about search engines and TikTok as well as other similar apps as well as an in-depth understanding of local culture and familiarity with the local users' habits.
- Knowledge about search engines, social media usage strategies and familiarity with shopping apps like Amazon, Lazada, Shopee, or other local apps.
- Proven working experience on e-commerce events/promotion projects such as Ramadan, Black Friday, Shopping Festival, and Payday Sales, etc.
- Familiar with common software and the SOP of events online in social media/E-Commerce apps.
- Strong data analysis skillsets, especially on market segmentation, resources allocation, Gross Merchandise Value, etc.
- Strong stakeholder management with proven experience in working with a regional/global team.
Preferred Qualifications
- Has brilliant judgment when encountering unsure cases and provides feedback in a timely and proper manner.
- Candidates with working experience in User Experience, User operation, or product operations are preferred
- Strong product sense with the ability to advise product feature enhancement / new product features
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.