Seller Growth Strategist - BPO Management (Fashion) - TikTok Shop by Tokopedia (Indonesia)

gnment with KPIs.
2. Formulate and refine go-to-market, seller growth, and merchandise strategies tailored to market needs. Monitor market trends and the merchant ecosystem to identify high-potential sellers, emerging product opportunities, and potential risks.
3. Design, implement, and manage merchant strategies to drive growth, strengthen engagement, and build long-term partnerships. Resolve complex seller queries and provide actionable insights to improve seller experience and retention.
4. Lead key platform initiatives execution, ensuring alignment with broader business objectives. Continuously assess and adjust operational processes to support business growth and innovation.
5. Collaborate with cross-functional (XFN) and category teams to align strategies, drive shared objectives, and optimize performance while maintaining strong relationships with internal stakeholders.

Qualifications

Minimum Qualification(s):

• Bachelor's degree in Business, Operations, or a related E-commerce field.
• At least 2 years of experience in BPO operations, E-commerce or Tech company, Fashion Category Strategy background is preferred
• Experienced in Mid/long-tail seller management or mass seller growth strategy
• Strong communication and collaboration skills to work cross-functionally with internal teams and stakeholders.
• Ability to manage multiple projects simultaneously while ensuring alignment with business objectives.
• Data-driven mindset with the ability to analyze performance metrics and propose actionable improvements.

Preferred Qualification(s):

• Experience in BPO project management or Fashion Category Strategy.
• Previous experience in e-commerce or tech-related industries is a plus.
• Ability to adapt quickly to changing business needs and contribute to a scaling environment.