Senior Business Analyst - Vietnam

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About Us
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.

Responsibilities

• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis

Qualifications

Minimum Qualifications

• Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required
• Min 5 years of experience in research and analysis positions in consulting, e-commerce/ads is preferred
• Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance
• Excellent verbal and written English communication skills.

Preferred Qualifications

• Proficiency in BI visualization tools such as Tableau/Power BI is preferred, SQL is a plus
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.