Senior Compliance Manager (E-Commerce)

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TikTok's Content and Safety Compliance team is a European team responsible for independently assuring TikTok's compliance with its obligations under the Digital Services Act. The team has a critical role in leading change, monitoring compliance/assurance, risk management and the team supervises an independent external audit. The team will evolve to also play a role in monitoring compliance with other similar laws, such as the UK Online Safety Act.

The Team
This is an exciting opportunity to join - and help to shape- a brand new area of compliance practice. New team members will work with colleagues in the EU and globally from TikTok's Trust and Safety, Product, e-Commerce, Advertising, Legal, communications and government relations teams. The team's core role is to partner with those teams to devise and lead on the implementation of compliance solutions, risk mitigation mechanisms, management reporting governance structures, complex processes and continuous improvement plans.

The Role
The work of the Content and Safety Compliance team is highly visible internally and externally and will appeal to those who wish to be pioneers in translating world-leading new regulatory requirements into achievable compliance frameworks.
We are hiring a number of roles at a number of levels to join the team in London and Dublin and we are flexible in building the team around individual strengths and desired areas of focus.
This role will lead the team's e-commerce second line of defence independent compliance function activities.

Responsibilities

• Monitor and report on risks and compliance with content and safety legislation including the Digital Services Act and the Online Safety Bill with a particular focus on e-commerce obligations
• Implement a comprehensive programme of compliance monitoring and reporting of all relevant obligations for our e-commerce business.
• Provide key expertise to the team in the organising and supervising of company activities relating to its external independent audit , including tracking remediation recommendations and activities
• Develop and embed a strategic approach to risk and compliance within our e-commerce business cross functional teams.
• Create and implement relevant policies and procedures.
• Contribute to e-commerce systemic risk assessments and reporting and support on the assessment and documentation of risk, advise on and track remediation measures.
• Support the Head of the function in establishing strong relationships with regulators such as the European Commission, Coimisiún na Meán and Ofcom.
• Maintain an independent mindset and effectively challenge where necessary to achieve a robust second line of defence.
• Advocate risk and compliance, champion a positive risk culture and help provide an appropriate 'tone from the top' on risk and compliance matters.

Qualifications

Minimum Qualifications

• Minimum 5 years' experience in a compliance monitoring team, or internal/external audit team, ideally in a regulated environment, for example in a platform or marketplace or in financial services (this can include financial services experience in the EU or in the US e.g with SOX)
• Track record of building and maintaining complex risk and control environments.
• Experience building trust with regulators and strong working relationships with business teams.
• Understanding of platforms and good knowledge of relevant legislative landscape.
• Proactive self-starter, with the ability and willingness to take a lead on novel and complex regulatory requirements.
• Have outstanding communication skills that allow you to interact with a wide variety of individuals.
• Be a team player, be adaptable and willing to partner with teams from across the business

Preferred Qualifications

• Bachelor's degree and professional qualification in law, finance, compliance or similar discipline.
• Experience in a regulated environment, for example in a platform or e-commerce marketplace or in financial services (this can include financial services experience in the EU or in the US e.g with SOX).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.